Support

Contact

For support inquiries, email us at support@gool.si.

We aim to respond within 48 hours on business days.

Frequently Asked Questions

How does scoring work?

• Exact result = 5 points
• Correct goal difference = 3 points
• Correct winner or draw = 1 point
• Wrong prediction = 0 points

When do predictions lock?

Predictions lock at the scheduled kickoff time of each match. You cannot change predictions after kickoff.

How do I join a league?

Get a 6-character code from a friend, go to Home → Join League, and enter the code.

How do I create a league?

Go to Home → New League, enter a name, and share the generated code with friends.

Can I change my prediction after submitting?

Yes. You can update predictions as many times as you want before they lock at kickoff.

Is GOOL free?

Yes. GOOL is completely free with no in-app purchases and no ads.

Bug Reports

When reporting a bug, please include:

1. A description of the issue
2. Steps to reproduce the problem
3. Your device model and OS version

Send bug reports to support@gool.si.